PRIVACY NOTICE

Villalpina, with address at 1739 Horacio Street, Polanco, Miguel Hidalgo, ZIP Code 11519, CDMX, Mexico, and website https://villalpina.mx/, is responsible for the use and protection of your personal data, and we hereby inform you of the following:

For what purposes will we use your personal data?

We will use the personal data you provide us for the following purposes:

  • Contact
  • Arrangement of virtual appointments
  • Sending promotional information about the company
  • To generate a customer database

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following contact data:

  • Name and surname
  • Cell phone number
  • Email address

With whom do we share your personal information and for what purposes?

Your personal data may be shared within Mexico:

  • With service providers
  • With affiliates
  • With business partners

How can you access, rectify, cancel your personal data, or oppose its use?

You have the right to know what personal data we have about you, what we use it for, and the conditions of use we give it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate, or incomplete (Rectification); to request the deletion of your information from our records or databases when you consider that it is not being used properly (Cancellation), as well as to object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of your ARCO rights, you must submit the respective request by sending an email to hola@villalpina.mx.

To know the procedure and requirements for the exercise of ARCO rights, you can request them by sending an email to hola@villalpina.mx.

The contact details of the department in charge of processing ARCO rights requests are as follows:

  1. Person or responsible area: Ricardo Torres Kennedy
  2. Address: 1739 Horacio Street, Polanco, Miguel Hidalgo, ZIP Code 11519, CDMX, Mexico.

You can revoke your consent for the use of your personal data

You can revoke the consent that you may have given us for the processing of your personal data. However, it is important to note that we may not be able to attend to your request or conclude the use immediately in all cases, as it is possible that we may require to continue processing your personal data due to some legal obligation.

To revoke your consent, you must submit your request by sending an email to hola@villalpina.mx.

To know the procedure and requirements for revoking consent, you must request them by sending an email to hola@villalpina.mx.

How can you limit the use or disclosure of your personal information?

In order for you to limit the use and disclosure of your personal information, we provide you with the following email address: hola@villalpina.mx.

Likewise, you can register with the following registries if you do not wish to be contacted or receive advertising from us: Public Registry to Avoid Advertising (for more information, consult the website of the Federal Consumer Protection Agency).

Use of tracking technologies on our website

We inform you that our website https://villalpina.mx/ may use cookies, web beacons, or other technologies, through which it is possible to monitor your behavior as a user, in order to provide you with better service and experience when using our site. The personal data that we collect through these tracking technologies will be used solely for the purpose of providing proper operation and visualization.

The personal data we obtain from these tracking technologies are as follows:

  • Region where the user is located
  • User’s browser type
  • User’s operating system type

How can you learn about changes to this privacy notice?

This privacy notice may undergo modifications, changes, or updates resulting from new legal requirements, our own needs for the products or services we offer, our privacy practices, changes in our business model, or other causes. We undertake to keep you informed about any changes that may occur to this privacy notice through our website. It is necessary to consult it periodically to ensure that you are aware of the most updated statement. The modifications will become effective from the moment of their publication.